Ping
An Insurance (Group) Company of China, LTD. (the ‘Company’)
Policies relating to the Protection of Personal
information
Our business has been built on trust between
our customers and ourselves. To preserve the confidentiality of
all information you provide to us, we maintain the following privacy
principles:
1. We only collect personal information that
we believe to be relevant and required to understand your financial
needs and to conduct our business.
2. We will not disclose your personal information
to any external organisation unless:
(1). We have your consent
before we disclose such information;
(2). We are required by law
to disclose such information;
(3). We are required from
time to time to disclose your personal information to Governmental
or judicial bodies or agencies;
(4). We are required from
time to time to disclose your personal information to our regulators;
(5). We fulfill the other
disclosure requirements stated in this agreement related to the
collection of personal information;
3. We aim to keep your personal information on
our records accurate and up-to-date.
4. We maintain strict security systems designed
to prevent unauthorised access to your personal information by anyone,
including our staff.
5. All third parties with permitted access to
your information are specifically required to observe our confidentiality
obligations.
By maintaining our commitment to these principles,
we at Ping An will ensure that we respect the inherent trust that
you place in us.
Handling of Personal
information
This section provides specific details about
how we treat any personal information you might wish to provide
us when you visit this Website.
Data Security
-
Security is our top priority. The Company
will strive at all times to ensure that your personal information
will be protected against unauthorised or accidental access,
processing or erasure. We maintain this commitment to data security
by implementing appropriate physical, electronic and managerial
measures to safeguard and secure your personal information.
-
The secure area of our website supports the
use of 128-bit Secure Socket Layer (SSL) encryption technology
- an industry standard for encryption over the Internet to protect
data. When you provide sensitive information such as credit
card details, it will be automatically converted into codes
before being securely dispatched over the Internet.
-
We will take all practical steps to ensure
your personal information will not be kept longer than reasonably
required. The Company will comply with all statutory and regulatory
requirements concerning the retention of personally identifiable
information.
Collection of Personal
Information
·Use
of Cookies
Some of this information will be gathered through
the use of "cookies". Cookies are small bits of information
that are automatically stored on a internet users’ web browsers
in their computers and can be retrieved by this Website. Cookies
can make this Website more useful by storing and retrieving your
preferences on this Website and we will also use cookies to identify
whether you are the registered user of PA18. The information collected
by cookies is anonymous aggregated research data, and contains no
name or address information or any other contact information that
will enable anyone to contact you without your explicit permission.
Most browsers are initially set to accept cookies. If you prefer,
you can set your browser to disable cookies or to alert you when
cookies are set. However, by disabling them, you may not be able
to take full advantage of our website, including online finance
management.
·Marketing
Promotions
Occasionally we may collect personal information
from visitors to this Website and those individuals that participate
in a contest or promotion. Such information is only collected from
individuals who voluntarily provide us with their personal information.
We may use this information to advise them of products, services
and other marketing materials, which we think, may be of interest
to them. We may also invite visitors to this site to participate
in market research and surveys and other similar activities.
You can choose to receive marketing and other
promotional materials by email. If you do receive email or promotional
direct mailings, you will always have an opportunity to opt-out.
If at any time you would like us to cease sending
you direct mailings, please contact our representatives at our telephone
service center by calling 95511. We will then, at no cost to you,
act on your request within 30 days and ensure that you are not included
in future direct marketing promotions.
If we do ask you to provide personal information,
we will always specify the purpose for which such personal information
is collected and ensure that it is only used for the purpose specified
at the time of collection.
Notice to Customers Relating to the
Personal Data (Privacy) Ordinance
This Statement is intended to notify
you why personal data is collected, how it will be used and to whom
data access requests are to be addressed.
a.Why
we collect your data
From time to time, we collect your personal information
to carry out and administer our services to you and in an effort
to improve your customer experience. Without such data the Company
may be unable to open or continue accounts or establish or continue
banking facilities or provide insurance services and other services
offered by the Company.
b.How
your data may be used
Data relating to a customer may be used to:
I. facilitate the daily
operation of the services and credit facilities provided to customers;
II. conduct credit checks;
III. design and promote
services and related products for customers;
IV. to decide the credit
amount on the customers or on the bank
V. collect amounts outstanding
from customers and those providing security for customers' obligations;
VI. meet the disclosure
requirements of any law binding on theCompany or any of its branches;
VII. enable an actual
or proposed assignee of the Company or participant or sub-participant
of the Company's rights in respect of the customer to evaluate the
transaction intended to be the subject of the assignment, participation
or sub-participation; and
VIII. to fulfill any other
purposes relating thereto.
c.Disclosure
of your personal information
Information held by the Company relating to a
customer will be kept confidential but the Company may provide such
information to the following parties for the purposes set out in
paragraph (b):
I. any agent, contractor
or third party service provider who provides administrative, telecommunications,
computer, payment or securities clearing or other services to the
Company in connection with the operation of its business;
II. any other person under
a duty of confidentiality to the Company including a group company
of the Company which has undertaken to keep such information confidential;
III. any person to whom
the Company is under an obligation to make disclosure under the
requirements of any law binding on the Company or any of its branches;
and
IV. any actual or proposed
assignee of the Company or participant or sub-participant or transferee
of the Company rights in respect of the customer.
d.Data
access requests
Under the terms of the Ordinance and the
Code of Practice on Consumer Credit Data approved and issued under
the Ordinance, any individual has the right:
I. to check whether the Company holds
data about them and of access to such data;
II. to require the Company to correct
any data relating to them which is inaccurate;
III. to ascertain the Company’s policies
and practices in relation to data and to be informed of the kind
of personal data held by the Company;
The Company has the right to charge a reasonable
fee for the processing of any data access request.
IMPORTANT: By accessing this web site and any
of its pages you are agreeing to the terms set out above.
Thank you for choosing Ping An Insurance (Group) Company of China,
Ltd.
|
